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We are very sorry to hear that and would like to solve this as soon as possible. Please send us an email with photos of the damage and the article that is defective (see article numbers in the manual). We will contact you at the latest the next (working) day to find a suitable solution.
Would you like to cancel your undelivered order? No problem, just give us a call or write us an email.
If you have already received the order and still want to cancel it, you have the right to cancel the order up to 14 days after receipt without giving any reason. Please contact us within 14 days of receiving the goods to coordinate the return. If you exercise your right of cancellation, the goods will be returned to us with all accessories supplied and - as far as possible - in their original condition and packaging. The costs for the return shipment will be for your account. As soon as we have received the returned items in perfect condition, we will refund the order value of the returned goods (less the return costs of €75) within 14 days of receiving your return.
We offer a 2-year warranty on all cabinets against manufacturing defects under normal use. We are convinced that you will enjoy your Washtower cabinet for a long time after this period!